Cookie Policy

Introduction

This policy explains how Popla, operated by Popla Limited, uses cookies and similar technologies (collectively referred to as "cookies") to provide, customise, and improve our Service.

What Are Cookies?

Cookies are small text files placed on your device (computer, phone, or tablet) when you visit a website or use a mobile application. They are widely used to make websites work more efficiently and to provide reporting information.

How Popla Uses Cookies

1. We use cookies for four primary purposes, which are detailed in the sections below.

2. • Cookie Categories

   1. A. Strictly Necessary: Essential for the Service to function. These enable core features like user login, security, ticket purchasing, and basic site navigation. Cannot be turned off. Data Collected: Session IDs, Security Tokens.

   2. B. Performance & Analytics: Allows us to count visits and traffic sources to measure and improve the performance of our Service. Helps us understand which pages are most and least popular, and how visitors move around. Data Collected: Anonymous Usage Data, Page Views, Time Spent.

   3. C. Functionality & Personalization: Allows the Service to remember choices you make (such as your username or preferences) and provides enhanced, more personalized features (e.g., remembering your preferred "Vibe" or filtering events). Data Collected: Preferences, User Interface Settings.

   4. D. Targeting & Advertising: Used by us and our advertising partners to track your browsing habits and activity across websites to show you relevant Popla ads on other platforms. Data Collected: Device ID, IP Address, Browsing History on Popla.

Cookie Categories

1. We use cookies for four primary purposes:

2. Cookie Category	Purpose & Description	Data Collected
   A. Strictly Necessary	Essential for the Service to function. Enables login, security, ticket purchasing, and navigation. Cannot be turned off.	Session IDs, Security Tokens
   B. Performance & Analytics	Allows us to count visits and traffic sources to measure and improve the performance of our Service. Helps us understand which pages are most and least popular, and how visitors move around.	Anonymous Usage Data, Page Views, Time Spent
   C. Functionality & Personalization	Allows the Service to remember choices you make (such as your username or preferences) and provides enhanced, more personalized features (e.g., remembering your preferred "Vibe" or filtering events).	Preferences, User Interface Settings
   D. Targeting & Advertising	Used by us and our advertising partners to track your browsing habits and activity across websites to show you relevant Popla ads on other platforms.	Device ID, IP Address, Browsing History on Popla

Third-Party Cookies

1. In addition to our own cookies (First-Party), we use various third-party cookies to help us analyze and advertise the Service. These include:

2. • Analytics Providers (e.g., Google Analytics): To understand user behavior and measure the success of our features.

3. • Advertising Partners: To manage retargeting and display relevant advertisements to you based on your interests.

4. • Payment Processors (e.g., Stripe, Paystack): To ensure secure transaction processing and prevent fraud.

Your Cookie Choices and Management

1. You have the right to decide whether to accept or reject cookies.

2. • Cookie Consent Tool: When you first visit our website or use the app, you will be presented with a cookie banner that allows you to accept or reject different categories of cookies (excluding those strictly necessary). You can adjust these preferences at any time.

3. • Browser Controls: Most browsers allow you to change your settings to refuse or delete cookies. If you choose to refuse cookies, you may still use our Service, but your access to some functionality and areas may be restricted.

4. • Mobile Settings: On mobile devices, operating systems provide device-level controls that allow you to limit how apps use advertising IDs for personalized advertising (e.g., "Limit Ad Tracking" on iOS or "Opt out of Ads Personalization" on Android).

Changes to This Policy

We may update this Cookies Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. Please revisit this page periodically to stay informed about our use of cookies.

Contact Us

For any questions about this policy, please refer to our Privacy Policy or contact us at support@getpopla.com.